Ivy Ventures

Healthcare Growth Solutions

We drive growth by connecting health systems with their customers

In today’s retail healthcare landscape, customer service wins market share. Ivy Ventures specializes in identifying, executing and capitalizing on key drivers that lead to enhanced patient experience and market share growth. Ivy becomes an operating partner with health systems to assess and identify growth opportunities in referral-driven service lines, establish lasting relationships with the referral community, and improve care coordination for their patients.

How We Work

Ivy partners with health systems to better understand the customer service factors that drive trends in the competitive landscape. We use this market knowledge to craft customized solutions to impact growth in referral driven service lines. These solutions are:

Relational

In a retail healthcare market, a commitment to listening and building a connection with your customer generates incremental business and long-term loyalty.

Customer-focused

Ivy stays close to the referral through enhanced care coordination resources and processes informed by the referring customers.

Data-driven

Ivy leverages hospital systems’ data to create both reoccurring and ad-hoc analyses. These analyses provide healthcare executives with the detailed, specific information needed to make strategic, growth-oriented decisions.

Measurable

Ivy continually assesses the financial, volume, and customer satisfaction impact of initiatives pursued.

Actionable

Armed with industry best-practices, Ivy supplies health systems with customized action plans and high-value initiatives.

Our Solutions

01.
Outreach

Equipped with industry-leading referral analytics and coached by our seasoned sales management team, our field personnel give your service lines the dedicated customer-focus required to innovate and capture market share.

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02.
Referral management

Ivy’s concierge referral management platform personalizes and brands your referral process, providing each referring group a single point of contact.

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03.
Data & analytics

Quantify leakage and market share opportunity with Ivy’s suite of analytics.

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04.
Service line growth assessment

Develop a service line growth plan based on customer needs and local competitive standards.

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Client Reviews

Arun G. Patel, MD
Chairman of Radiology

“We’ve seen more than a 30% increase in Outpatient MRI volume since you’ve started. ... the improvements you’ve implemented indicate that we’re on track to see a $1 million improvement in Radiology in this first year; you’ve been able to add at least $700,000 to the Radiology bottom line in the past 8 months.”

Arun G. Patel, MD
Chairman of Radiology

“We’ve seen more than a 30% increase in Outpatient MRI volume since you’ve started. ... the improvements you’ve implemented indicate that we’re on track to see a $1 million improvement in Radiology in this first year; you’ve been able to add at least $700,000 to the Radiology bottom line in the past 8 months.”

Arun G. Patel, MD
Chairman of Radiology

“We’ve seen more than a 30% increase in Outpatient MRI volume since you’ve started. ... the improvements you’ve implemented indicate that we’re on track to see a $1 million improvement in Radiology in this first year; you’ve been able to add at least $700,000 to the Radiology bottom line in the past 8 months.”

Arun G. Patel, MD
Chairman of Radiology

“We’ve seen more than a 30% increase in Outpatient MRI volume since you’ve started. ... the improvements you’ve implemented indicate that we’re on track to see a $1 million improvement in Radiology in this first year; you’ve been able to add at least $700,000 to the Radiology bottom line in the past 8 months.”

Arun G. Patel, MD
Chairman of Radiology

“We’ve seen more than a 30% increase in Outpatient MRI volume since you’ve started. ... the improvements you’ve implemented indicate that we’re on track to see a $1 million improvement in Radiology in this first year; you’ve been able to add at least $700,000 to the Radiology bottom line in the past 8 months.”

Our Staff